Carriage Charges

 
Carriage Charges - Chairs

£35 per chair to UK mainland.

Carriage Charges – Accessories Only

Orders valued at less than £100 £5.50
Orders valued at £101 to £500 £10.50
Orders valued at over £501 £16.00

All prices are for delivery within the UK mainland, for one item only unless a pair or other quality is specified.

For all deliveries of chairs and accessories outside the UK mainland please contact our Customer Careline FREE 0800018 6440 for a quotation.

Carriage Charges – Moving & Handling

Delivery only applies to transfer boards which will as follows:

1 board £6.00
2-5 boards £12.00
6-10 boards £15.00

How long will my order take?

 

Depending on the product ordered and the size of your order we will aim to manufacture and deliver your order within 21 working days.

Returns Policy

 

By law, you have the right to withdraw from the purchase within seven working days from the day you receive the goods, without giving any reason. This applies to all goods EXCEPT those which have been specifically made or personalised to your own specification. The only cost to you of withdrawing, is the cost of returning the goods. Should you wish to withdraw, then simply return the goods to CareFlex with a note stating your name and address, and the fact that you are cancelling your order. For your own security, CareFlex recommends that you use Recorded Delivery post. Goods returned must be in new condition and in their original packaging and, due to the nature of the goods (medical equipment), must show no signs of use. Should you exercise this right, CareFlex will refund the payment you have made for the goods within 30 days.

In addition to your legal right set out above, CareFlex does offer a cooling off period in respect of bespoke goods, i.e., goods made specifically or personalised to your own specification. This allows you to cancel your order within seven days from the date the order is placed by you. Cancellation must be in writing: CareFlex is unable to accept telephone requests to withdraw in these circumstances.

All packages should be sent to the address below:

Careflex Ltd Returns Department
Unit 1 Templer House
King Charles Business Park
Old Newton Road
Heathfield
Newton Abbot
Devon
TQ12 6UT
United Kingdom

For your protection we recommend that you use a Recorded-Delivery service.

Your Statutory Rights

 

For more information about your other statutory rights, please visit the Department of Trade and Industry's Consumer Gateway Web site at: www.adviceguide.org.uk

CareFlex is a member of the British Healthcare Trades Association. For more information visit www.bhta.com

 
 

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Call : 0800 0186440

 

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