Privacy Policy

CareFlex Ltd is committed to safeguarding your privacy online. The following policy sets out how your personal information will be used by CareFlex Ltd. This policy may be updated occasionally.

1. What information about you is collected via the website?

CareFlex Ltd collects information in one way only from our website. We ask you for some personal information on our enquiry form.

2. How is your personal data used?

CareFlex Ltd uses the information we collect about you to fulfil any orders you place. We also use the information to help us identify any changes we can make to improve the website. Lastly, we use the information to send you product and other relevant information that may be of interest to you, by e-mail or other means.

3. Who is collecting your personal data?

CareFlex Ltd is collecting the information for its sole use and will not pass your information to any third parties.

4. With whom may your personal data be shared?

CareFlex Ltd will not share your personal data with any third parties. Any details you give us will be held in accordance with the Data Protection Act 1998. Our notification number issued by the Office of the Information Commissioner is Z6511636.

5. What choices do you have in respect of information we collect, use and disclose?

CareFlex Ltd will not disclose any of your personal data unless we have sought and received your explicit permission. We may occasionally want to tell you about other CareFlex Ltd services and products. If you do not want us to do so, please tick the "opt-out" box provided. When you are making a payment to us through the website, the information you give, such as your credit card number and contact information is provided to a supplier company so that the transaction can take place. If you receive information from us and you do not want to continue receiving it, you will be given an opportunity on the information we have sent, to opt out of receiving further information from us.

6. How can you access, update or delete your information?

CareFlex Limited has a duty to ensure that the personal information it holds about you is accurate and up-to-date. We therefore welcome updated contact details from you, and if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at enquiries@careflex.co.uk or write to us at CareFlex Ltd, Unit 1 Templer House, King Charles Business Park, Old Newton Road, Heathfield, Newton Abbot, Devon, TQ12 6UT or call us on 0800 0186440.

7. What security precautions are in place to protect your information?

CareFlex Ltd is committed to keeping personal information it holds, securely. Any sensitive information (such as credit or debit card details), you enter is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom screen. Other details such as your name and address are sent over the internet without being encrypted, and this means of transmission is never guaranteed to be completely secure. Information you send over the internet is, therefore sent at your own risk. Once received by CareFlex, information is stored securely on our systems.

8. Password protection.

For your own security, never disclose your Usernames and Passwords to anyone and keep your records in a safe place away from your computer.