How the SmartSeat Pro II helped…Emily’s story

Emily is a lively, music-loving 19-year-old who lives with cerebral palsy and complex physical needs. She loves to laugh with family and carers, is rarely seen without her headphones, and thrives on the routine of care that keeps her connected to the world around her. But when her seating stopped supporting her body properly, everything started to change.

The Challenge
Emily had outgrown her old chair, not just in size, but in function. It no longer provided the postural support her changing body needed. Over time, she began to slump, lean, and fatigue quickly. Sitting upright became tiring, repositioning was frequent, and the care team began noticing early signs of pressure-related skin risks.

More worryingly, poor alignment was affecting her ability to eat and drink safely. Her speech became less clear, and her engagement with daily activities started to fade. Her family and care team recognised that it wasn’t just about comfort, it was about safety, dignity, and maintaining the energy to enjoy life.

Finding the Right Solution
Emily’s therapy team trialled the SmartSeat Pro II with support from CareFlex. They quickly saw how the chair’s modular back system, tilt function, and channelled leg rest could be adjusted to support Emily’s posture and protect her skin health. It offered the flexibility her old chair couldn’t, and the difference was immediate.

The Difference It Made

Since switching to the SmartSeat Pro II, Emily is visibly more alert and engaged. She can now:

  • Sit upright for longer without leaning or needing constant repositioning.
  • Eat and drink more safely, reducing the risk of choking or aspiration.
  • Participate in conversations and activities with greater energy and presence.
  • Spend more time in shared spaces with friends and family, on her terms.
  • Her therapy team report improved posture, better respiratory function, and far fewer manual handling interventions. Her carers quickly noticed how much more comfortable and alert she seemed.

Life with the SmartSeat Pro II
Emily’s new chair has done more than provide postural support, it has helped restore her sense of self. She’s more engaged, smiles more often, and has the energy to enjoy her music, films, and time with the people who matter most. With the SmartSeat Pro II, every day feels more comfortable and more connected. It gives Emily the support she needs to enjoy life on her terms.

“The difference has been incredible. Emily has more energy, is sitting upright for longer, and can now join in her favourite activities with comfort and ease.”

— Occupational Therapist

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